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Privacy Policy

MHA built 112 India App as part of the 112, the single number Emergency Response Support System. 112 India App is provided by MHA at no cost and is intended for use by public to avail emergency services

We value your privacy. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

112 India App receives and collects information when we operate and provide our services, including when you install, access, or use our services. The information that we request will be retained by us and used as described in this privacy policy.

112 India App records your location in the background and sends it to the Emergency Control Room for tracking purposes. This information will be retained by us.

112 India App does use third-party services that may collect information used to identify you.

Link to privacy policy of third-party service providers used by the 112 India App:

Log Data

We want to inform you that whenever you use our Service, in case of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

Service Providers

We do not share information with any third-party companies.

Security

We value your trust in providing us your Personal Information, thus we strive to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service does not contain any links to other sites.

Children’s Privacy

These Services do not address anyone under the age of 5. We do not knowingly collect personally identifiable information from children under 5. In the case we discover that a child under 5 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2020-10-10

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at epss.cdac@gmail.com.

You can also contact the 24X7 ERSS Support Service

Contact us @

Email: erss@cdac.in

Landline: 0471 – 2722951

Landline: 0471 – 3525780

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